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Privacy policy

Privacy policy

Marusan Industry Co., Ltd. takes privacy seriously. We consider the handling of private information offered by our clients of utmost importance in building a good relationship. We will protect and treat the personal information of our customers in accordance with the policies outlined​ below.

Purpose of collecting and using personal information

The acquisition of personal information shall be based on the consent of​ the person who discloses the information. Thus, no information shall be acquired without the said person’s consent.
In the following cases, Marusan may request information from our clients.

Inquiries about products, request for informational materials.
Email subscription, questionnaires, etc.
There may be cases in which private information is used by Marusan for the purpose of supplying informational materials, sending a confirmation email, sending new product notices.

Management of personal information

We take all possible measures to ensure appropriate management is in place regarding personal information to prevent leakage to third parties. In addition, we implement measures to prevent hacking, stealing, and falsification of information. However, we may entrust the handling of personally-identifiable information, within a range specifically limited to necessary operations, to companies whom we have evaluated as reliable and with whom we have entered into a nondisclosure agreement.

Private information disclosure

In principle, we do not disclose personal information to third parties without customers’ approval. However, the following cases are exceptions.
・When the disclosure of personal information is requested by relevant authorities.
・Disclosure to the necessary extent in order to meet the aforementioned requirements.
・When we have gained authorization from the client.
・When disclosing personal information in a way that ensures that the client(s) cannot be identified.

Viewing, modifying and deleting personal information on Marusan’s website

In the event that there is a wish communicated by a client to view, modify, or delete the personal information they had previously provided, Marusan will agree only if it is able to confirm the client’s identity, to ensure no personal information is leaked.

For requests to modify or delete personal information on our site, please contact us at one of the following:

TEL: 81-893-25-1486
FAX: 81-893-59-4012
Online Form


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Scope of application and changes to privacy policy

The scope of application of the privacy policy shall be confined to the realm of this website. Marusan shall not assume responsibility for any issues that arise outside the realm of this website. Regarding your responsibilities, please refer to the terms of our website concerning the handling of personal information. Marusan reserves the right to change its privacy policy if and when deemed necessary.